Missed appointments

Dear patients,

Unfortunately, it happens regularly that appointments are missed. This wastes a lot of time and prevents another patient from being helped. If for some reason you cannot come, please cancel in time (if possible). This can be done by phone or through the online appointment system, if you are registered there. You can cancel the appointment up to one hour before it starts.

Unexpected situations can always occur and we fully understand this, but please always let us know (even after the appointment time).

From now on, this will be dealt with more strictly. Please note that we will charge a fee of €10.00 if you do not show up for the appointment made.

Thank you for your understanding.